Raven Docs

Troubleshooting

Start with the product you're integrating — most issues are specific to RTC, Chat, or Live Streaming, not general to Raven.

There's no single Raven-wide troubleshooting flow, because most issues are specific to one product's transport and guarantees:

Live Streaming sits on both — a stream issue is almost always really an RTC issue (host/viewer media) or a Chat issue (messages/reactions), so start with whichever symptom you're seeing in one of the two pages above. See Live Streaming → Network Quality for the one stream-specific reconnect wrinkle (token expiry across a reconnect).

Still stuck?

Check Diagnostics for RTC-side connection stats, or Event Catalogue for what Raven itself logged around the time of the issue.